Initial and Essential Steps to Improve Your App Performance – ASO Breakdown

Initial and Essential Steps to Improve Your App Performance – ASO Breakdown

By Liam Lo, Vice President of Marketing, GoGoChart

The global app economy embodies a remarkable size of market – US$6.3 trillion in 2021 according to Statista. Mobile apps are merged into our modern lifestyle from social media, messenger, gaming, video streaming, banking and financing, food delivering, to learning … the list could go on and on, they are changing every aspect of our daily life. As of the first quarter of 2021, there are over 5.7 million apps across different platforms including Apple App Store and Google Play Store.  

The immediate next question raised by marketers would be: how does my app stand out from millions of apps out there?

Although answers to this question could easily form a lengthy paper that is comprised of deep dives into discussions from app development to some all-rounded marketing theories and strategies, here are some essential aspects and steps to evaluate and consider if you want your app to be well-performing and successful during (and after) its launch to the market.  

First of all, a “successful” mobile app is largely defined by the following parameters:

  1. The level of searchability and discoverability by consumers – no matter how brilliantly developed and designed, you need the app to be seen rather than being a hidden gem. 
  2. Whether users are willing to download your app after they found it – is your app appealing and relevant enough for people to install.
  3. UI and UX design – factors on both user journey level and branding and aesthetics level. 
  4. The technical experience when using the app – whether it is technologically smooth or always encounters glitches. 

This article addresses pain points lie in the first two parameters and tries to map out viable suggestions for marketers, based on our company’s expertise in mobile app marketing for years.

Point 1 and 2 jointly direct us to app store optimisation (ASO), a concept that is important under the context of app economy, but not so well understood so far especially in Asia. We often get questions from clients or brands asking “does ASO only work for big MNC brands”, or “can I do my brand ASO as one-off”. In response to these common misconceptions, we always tell our clients: you need ASO for your app just as you would need SEO for your website. 

So, what exactly is ASO? Simply put, ASO is a dimension of efforts that consists of several key sub-categories of work that contribute to the ranking and downloading of your app. It directly impacts the performance of your app, just as what SEO does to websites – an organic (and more “invisible”) process to improve your app’s searchability and relevance, opposite to it is the paid search ad which is more widely known and seen (apps with that little yellow “ad” icon when scanning through the app store). 

Here’s a breakdown of the essential ASO areas we advise our clients to assess, thus to find ways to optimise their app performance:

  1. Keyword performance – organic ranking of the keywords used to describe and position the app.
  2. Conversion rate – whether the current app presentation (description, image screenshot, visuals etc) in the app store product page acts effectively to attract people download the app.* 

*This always associates with another important concept in ASO: A/B testing, through which two different versions of app presentation are made available to viewers. Brands and service providers then compare the performance of each version to judge which set of app presentation leads to a better conversion rate.    

  1. Organic install performance – statistics and numbers for a certain period of time (usually provided by client). 

The three areas above are critical initial steps for brands from any industries to take, in order to obtain a basic verdict on where the app stands in the competition before diving into any direction of app marketing strategy. Based on the insights and analysis extracted, it is then the right time to set and roll out your holistic mobile app marketing campaign. 

The process of studying and analysing to reach a verdict is usually called a “preliminary app audit”. To help clients and prospects come up with effective ASO and broader app marketing strategies, GoGoChart offers preliminary audit service at no cost. We’ve helped over 2,000 brands in more than 60 countries with our holistic approach, insights and ideas (refer to the image below for our key client segments).

 

 

 

 

 

In the upcoming series of articles, we will also dive into tips for app marketers in light of iOS15’s release. Stay tuned. 

Talk to our experts and get a free consultation now at +852 6319 2613 or email us at info@gogochart.com. 

About GoGoChart

GoGoChart is the first Apple Search Ads certified agency in Hong Kong. With a vision to empower brands from a variety of industries to elevate their APPs to the top of the App Store, GoGoChart’s mission is to become the world’s best in mobile marketing technology. Since its establishment in 2016, GoGoChart represents the first of its kind as a business and tech provider in Hong Kong and has successfully promoted more than 2,000 brands across the globe, spanning over 60 countries. Key clients of GoGoChart include Fortune 500 companies, blue chip listed companies and major financial institutions just to name a few.

GoGoChart is headquartered in Hong Kong and has additional regional teams situated in the Philippines and mainland China. 

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